AI chatbot instead of vehicle filter
An innovative AI chatbot in the humorous guise of Günter&Klaus was implemented, allowing users to receive real-time support, ask questions, and obtain information about vehicles and services. This improves the user experience while simultaneously relieving the support team. The context-based approach offers customers the opportunity to be presented with vehicles based on their user behavior.
AutoBot description: Chatbot development on the website for customers and the sales team
Innovation: In the public chatbot on the website, all existing dealership information such as inventory cars, technical features, and workshop matters are implemented into the AI on a daily basis.
Goal: Customers and salespeople receive individual and context-based answers instead of using classic filters by make and model. e.g.: "Which car is suitable for a family with two children"
Demo: auto-bauer.at
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